Explore our consultations.

You do not need to know what to ask for. Browse the information below, or start with a consultation and tell us what you notice.

All consultation information

Explore every pathway.

Compare all eight consultation routes. If you are unsure where to begin, send us a message using the Enquire now button and tell us what you notice — we will help you understand the available options.

Four steps, start to finish.

You do not need to choose a treatment before you book. If you are unsure, choose “Book a consultation”.

  1. Book a consultation

    There is no consultation fee. New client consultations run 45 minutes, so nothing is rushed and we can properly understand your goals.

  2. Pre-treatment care

    If anything needs preparing beforehand, we send you clear instructions ahead of your appointment.

  3. Your treatment

    Carried out by a member of our clinical team using TGA approved products, in a private clinical setting. It is often possible to proceed on the same day as your consultation, though some options need a separate booking — DM us to find out more.

  4. Post-treatment care

    You leave with aftercare instructions, and our clinic is available for any questions that follow.

Questions before you book

Is the consultation free?

There is no consultation service fee — you won't be charged for our time or advice during the appointment itself. A $50 deposit is required to secure your booking, which goes toward covering appointment slots and reducing no-shows. This deposit isn't an additional cost on top of any treatment — it's simply held against your booking and applied as outlined below.

Why is a $50 deposit required?

The $50 deposit secures your appointment time and helps us manage our limited consultation slots fairly for all clients. If you attend your appointment and proceed with treatment, the deposit is redeemed toward the cost of that treatment. If you attend and decide not to proceed, the deposit is refunded to you. The deposit only becomes non-refundable if the cancellation terms below apply (late cancellation, no-show, or lateness).

What happens during a consultation?

During your consultation, one of our clinical team members will discuss your aesthetic goals and answer any questions you have. We'll talk through which treatments may be suitable for you, along with the potential risks, expected side effects, downtime, and aftercare involved. We aim to give you a realistic picture of likely outcomes so you can make an informed decision — no treatment is performed, and no treatment decision is required, during the consultation itself.

Do I need to proceed with treatment?

No. Attending a consultation carries no obligation to book or undergo any treatment. You're welcome to come in, ask questions, get a professional opinion, and decide afterward — whether that's proceeding straight away, thinking it over, or deciding it's not for you. As above, your deposit is refunded in full if you attend but choose not to proceed.

Can I speak with the clinic before booking?

Yes — if you'd like to ask a question before booking, you're welcome to reach out directly. You can email us at hello@reglowskin.com, or call or text either our Melbourne clinic on +61 498 680 349 or our Sydney clinic on +61 468 048 868, whichever is more convenient for you.

What is the cancellation policy?

We understand plans can change, so please give us as much notice as possible if you need to reschedule. If you don't attend your appointment, cancel, or request to reschedule within 48 hours of your original appointment time, or arrive more than 15 minutes late, we reserve the right to apply one of the following:

  • Charge 50% of the treatment cost, and/or
  • Forfeit any deposit paid (or, for bookings made without a deposit, have $50 deducted), and/or
  • Forfeit one treatment from your Treatment Package, if applicable
Which booking option should I choose?

Please select the specific treatment if you are sure of the treatment you want to do. However, if you're unsure, in Timely, open “Free Consultation — Book Here” and select “Consultation (New client)” for the 45-minute new-client appointment. This option is specifically for clients who haven't been seen at ReGlow Skin before and covers a full discussion of your goals and treatment options.

Who we work with.

We procure only through legitimate, authorised and licensed suppliers in Australia.